Why the packages at all?
At PAUL, we aim to create a community atmosphere in our studios. Therefore we open our doors to artists who would like spend some time at PAUL and return. We want you to feel at home at PAUL, and for us this means spending a little time together. In addition, renting out individual rehearsal or course units is very time-consuming for us. We at PAUL all work independently as artists and PAUL is a non-commercial collective. In order for PAUL to maintain our ideals of offering affordable rehearsal and classrooms to the artistic community, we need you and a bit of regularity.

Do I have to book all hours of my package at once?
You can use your package hours bit by bit, within the valid time frame. The 10 hour package is valid for 3 months and our 25 and 50 hour packages are valid for 6 months.

Can I use different studios with one package?
Our package prices differ depending on the size of the space you have chosen. Therefore, you may only use the studio you have chosen to purchase a package for or a smaller studio if you choose to do so. i.e. If you purchased a package for the Large studio, you CAN use it in the Medium studio. However, if you purchased a package for the Small studio, you CANNOT use it in the Medium or Large studios.

When should I pay for my package?
Packages must be paid for prior to your first rehearsal. You can do this through a bank transfer or through PayPal for an additional fee; if you decide to make a bank transfer, please remember to do it early enough so that the amount arrives at PAUL before your first rehearsal. After booking space with us we will send you an invoice with our banking details.

Are there any other costs for me?
Renters of PAUL are charged a 50 Euro key deposit if they receive a key. Once you’ve returned the key, you will get your deposit back.

If I don't want to or can't use up my package hours completely, will I be refunded?
Rental Packages are non-refundable once purchased. Therefore, if you're not sure how long you want to stay at PAUL, we recommend starting with a smaller package.

What happens if I want to cancel my reserved rehearsal/lesson time?

We have a 48 hour cancellation policy for rehearsals. This means you must notify us of the cancellation 48 hours prior to your rehearsal’s start time. The only exception to this policy is testing positive for COVID-19. In this case simply send us the results and we will cancel your booking without a charge to your package.

We have 5 day cancellation policy for workshops. This means you must notify us of the cancellation 5 days prior to your workshop’s start time. The only exception to this policy is testing positive for COVID-19. In this case simply send us the results and we will cancel your booking without a charge to your package.